Need help? Rail Europe offers live help 7 days a week: Monday-Friday, 9:00 am to 8:30 pm and Saturday-Sunday, 9:00 am to 5:00 pm Eastern Time. Call 1-800-622-8600 in the USA, 1-800-361-RAIL (7245) in Canada, 001-800-726-1936 in Mexico. If you prefer you can also contact us by emailday or night.
We also have a dedicated staff to assist with Group Travel. Our Group department is equipped to handle your every need when it comes to group train travel. So if you've got to put together a terrific package for a group of 10 or more travelers, just call us at 1-800-462-2577 in the United States and Canada or 1-914-682-7456 in the United States and we'd be happy to help. Monday - Friday 9:00am - 5:30pm Eastern Time.
Hotel Search
Plan last minute and still rest assured. Literally.
You can’t find a better hotel deal! Because now you can benefit from bulk room rates made available to you through our association with the Travelocity Partners Network. If you find a cheaper rate for the same hotel within 24 hours of your booking it, you’ll get the difference plus 10%. It’s the 110% price guarantee. So no matter where you stay, more of your money stays with you.
(Note: The 110% Best Rate Guarantee is for the Discounted Rate Hotel room rates only and doesn't include taxes, tariffs or fees. Discounted Rate Hotels are noted with a Save icon.)
IN THE SPOTLIGHT
Hassle-free hotel deals: The 110% best rate guarantee.
Rail Europe has teamed up with the Travelocity Partners Network to make sure you not only get the best rates on quality hotels, but also a 110% price guarantee that says if you find a cheaper rate for the same hotel within 24 hours of booking, you'll be reimbursed the difference plus 10%. Not bad, huh? A hotel deal that can make you sleep better even before you leave.
Thanks to our association with the Travelocity Partners Network, we can guarantee that our discounted rates for Hotels are the best prices available online. Period. If you find a lower rate on another website for the same room, at the same hotel, on the same dates, within 24-hours of making your booking with us, we'll match it –PLUS-- pay you 10% of the price difference. Guaranteed.
What you should know about the 110% Best Rate Guarantee:
The 110% Best Rate Guarantee applies to Discounted Rate Hotels available on the Rail Europe website, negotiated through the Travelocity Partner Network
These rates are available at over 60,000 global properties.
Discounted Rate Hotels have a special “discounted rate” icon next to the property listing.
These low, discounted rates are made possible because the Travelocity Partner Network negotiates directly with hotels and hotel suppliers based on its bulk purchasing capabilities.
As we understand that unforeseen circumstances can cause a change of travel plans, there is a small cancellation fee of $25 on Discounted Rate Hotel reservations.
Your 110% Best Rate Guarantee request will be answered within 48 business hours. Questions? Contact our Hotel customer support line at (866) 270-2849 or (682) 606-5408 (International).
Canada