To celebrate over 100 years of the Jungfrau Railway’s engineering prowess and breathtaking views, we’re proud to offer the Jungfrau Travel Pass - Top of Europe. It gives you a choice of 3, 4, 5, 6, 7 or 8 consecutive days of travel on the entire Jungfrau Railway. Plus enjoy a journey to the Jungfraujoch, Europe’s highest-altitude railway station, which is 11,332 feet above sea level. Everywhere you’ll look, you’ll be surrounded by majestic views. It’s a great time to visit. Because while the railway may be celebrating 100 years, the scenery has been preparing for your arrival for a few millenniums.
Jungfrau Travel Pass - Top of Europe
Experience the diverse Jungfrau region with one great pass
- The Jungfrau Travel Pass entitles the holder to travel on the Jungfrau Railways network
- Highlight of a one day excursion to Jungfraujoch - Top of Europe
- Issued as an exchange voucher
- Children under 6 travel free sharing adult passenger’s seat
Here’s what’s included :
- A choice of a voucher valid for 3, 4, 5, 6, 7 or 8 consecutive days of travel.
- Free travel on the Jungfrau Railways network which includes travel between Interlaken Ost – Lauterbrunnen, Grindelwald - Kleine Scheidegg or Lauterbrunnen.
- Excursion from Eigergletscher to the Jungfraujoch Top of Europe.
- Rail Europe voucher is exchanged for your Jungfrau Travel Pass - Top of Europe.
- Discounted rates are only available with a Swiss Half Fare Card.
- Children under 6 are free.
- Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note : these children will be required to purchase a ticket.
- The excursion from Eigergletscher to the Jungfraujoch – Top of Europe may only be used once only in conjunction with your Jungfrau Travel pass and the Rail Europe voucher must be exchanged at the same time as your Jungfrau Travel Pass voucher. Seat reservations recommended for travel between May - October and can be made at any Jungfraujoch Station.
- The Jungfrau Travel Pass - Top of Europe is valid for travel from April 13 to May 31, 2019 and September 1 to October 27, 2019 (Mid Season), June 1 to August 31, 2019 (High Season).
- Tickets and the Swiss Transfer ticket are not valid for rail pass discounts.
- Vouchers are valid for six months from the date of purchase.
- Prices are subject to change
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Common Questions, Simple Answers
Q. Why doesn’t my train ticket show my date or time of travel ?
A. If your train ticket does not show a date or time of travel, most likely you have a point to point train ticket without a reservation. You can use your ticket on any train that doesn’t require a reservation, operating between the cities listed on your train ticket, and on any date within the validity period printed on the ticket.
Q. What should I do if I am downgraded due to equipment issues, or affected by a traffic disruption or a strike ?
A. If your travel is affected by circumstances beyond your control, such as a strike or mechanical problems, the railroad will often put in place measures to compensate travellers.
If a train is canceled by the railroads due to a mechanical issue and alternate transportation has not been offered or you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to Mechanical Issue” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Please send the ticket to our Customer Relations department within 30-days from the train departure date so that they can process any applicable refund.
Q. Can I bring food and drinks on board ?
A. Of course you can ! Eating and drinking are permitted on all European trains.
You will also have the option to purchase food and drinks if the train you’re traveling on offers food services.
Q. How can I ensure that my traveling party is seated together ?
A. In general, when you request fares and schedules for multiple travellers at once, we’ll always attempt to request that they be seated together. The best way to ensure this is to correctly indicate the number of travellers when you request your fares and schedules for your itinerary.
Occasionally, it might not be possible to seat everyone together based on availability at the time of booking, in which case the travellers will be seated in the closest available seats.
If the train you’ll be taking is non-reservable, all you have to do is board the train and sit in any available seat with the rest of your party.
Q. What are the fees associated with getting a train ticket refunded ?
A. The first type of fee is carrier penalties. These are charges determined by the rail carrier depending on the exchange and refund conditions associated with your original train ticket. For example, there may be a 15% penalty assessed for exchanges, which means that only 85% of the value of the original ticket will be carried over for the purchase of a new ticket. Or there may be a fixed penalty charged for exchanges, or no fee at all.
When browsing fares on our website, you can read a brief description of each fare flexibility level, and then see the full exchange and refund conditions for each fare.
Once you have booked a train ticket with us, its exchange and refund rules will be indicated in your Rail Europe booking confirmation email, as well as printed with your train ticket and/or on the ticket jacket in the case of paper tickets. Please note that train tickets must be received for exchange or refund within the allowed time frame mentioned in the exchange and refund conditions.
The second type of fee is Rail Europe’s administrative fee. This fee is charged in addition to applicable carrier penalties. The processing fee is 7% of the cost of the original train ticket.
Q. Can I take any train that travels between the two cities for which I bought my train ticket, or do I have to take a specific train ?
A. The answer depends on what type of ticket was issued for your journey. In most cases, we issue tickets that include a seat reservation whenever required or possible. If your tickets include a reservation, you will need to board the train for which the reservation was issued.
If you were issued a train ticket without a reservation, then yes - you can board any train traveling between the cities for which your ticket was issued. It is always advisable to inquire at the train station whether or not a reservation is needed for the train you intend to board. There are certain countries that we cannot issue reservations for : Portugal, Greece, Hungary, Romania, and other Balkan nations. Reservations may be required but will need to be purchased locally.
Q. Can a reservation date on an overnight train be changed ?
A. This is possible in some cases, but with the limited availability of overnight trains, please do it as soon as you can and at least 24-hours before the train’s departure. New reservations will be required when you reschedule. Make sure to check the fare rules for the reservation you’ve purchased so you’re aware of the exchange policies. If you’re already traveling in Europe and need to make a change, you may be subject to local service fees and/or upgrade charges.
Q. I have a question about my Rail Europe Gift Card. Who should I contact ?
A. Just send us a message on our Contact Us page and we will respond to you via email within 24 to 48 hours.
Q. What are the benefits of registering on the Rail Europe site ?
A. When you register on our site, a wide range of exclusive tools and services become available to you. You will have access your booking details, ability to download your tickets and track your shipping. You will get notifications and alerts concerning your trip. You can save your searches, pages, and itineraries right in your account. And by registering, you will also have the ability to leave a review on your travel experience with Rail Europe.
Q. It looks like my train ticket does not include a reservation. How can I add one ?
A. Whenever possible, train tickets sold by Rail Europe include a reservation. If you received a ticket without a reservation, it typically means that the train you’ll be traveling on doesn’t require a reservation, and in most cases is non-reservable.