An offer like this is almost indescribable, but we’ll try. Imagine a pristine alpine haven where you can ski, hike, snowboard and go on dogsled rides through some of the most scenic outlooks in the world. Where the world’s highest toboggan run is waiting to whisk you through one glacier vista after another at speeds of up to 25 mph. Where else can you see 24 snow-capped mountain giants including Eiger, Mönch & Jungfrau, the Matterhorn, Grand Combin and even Mont Blanc? Where else can you walk between two peaks on a beautifully engineered suspension footbridge that leads to a summit station with a restaurant where you pinch yourself to make sure it’s all real? And where you are aware of every breath you take, not just because you can see your breath, but because you can’t believe how alive you feel? Only here. This is Glacier 3000.
Experience the thrill of Glacier 3000 with this great excursion
- Board the cable car in Col du Pillon to the Glacier 3000 mountain station
- Dramatic panoramic views of 24 snow-capped peaks including the well-known Jungfrau, Matterhorn, Eiger, and Mont BlancIssued as an exchange voucher
- Tissot Peak Walk – 107 m long (351 feet) suspension bridge with stunning views connecting two peaks
- Children under 6 travel free sharing adult passenger’s seat
- Discount offered with Swiss Travel Pass
- Ice Express Chairlift: your ride to the Glacier and many activities including Glacier Walk and Fun Park
- Roundtrip travel from Col du Pillon to Glacier 3000 by cable car.
- Peak Walk by Tissot: suspension footbridge of 107m/351ft length, open year-round, free of charge.
- Includes Ice Express Chairlift, Glacier Walk and Fun Park.
- Discounted fares are from Col du Pillon to Glacier 3000 when traveling with a Swiss Travel Pass, Swiss Half Fare Card and Eurail Pass that includes Switzerland, please refer to the type of pass you have when selecting your tickets.
- Eurail Pass holders and Swiss Half Fare Card holders will need to purchase an additional ticket for the postal bus from Gstaad or Les Diablerets to Col du Pillon. (Les Diablerets is 3/4 mile from Col du Pillon).
- All child rates are valid for children ages 6 -15.
- Children under 6 are free.
- Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
- Train tickets and the Swiss Transfer ticket are not valid for rail pass discounts.
- Exchange voucher for actual ticket within 6 months of date of issue with cashier at the valley station in Col du Pillon.
- Tickets are valid for six months from date of purchase.
- Cable car operates daily every 20 minutes to summit station Glacier 3000 from 9:00 am to 4:30 pm. (Travel time: 15 minutes).
- Prices are subject to change.
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Common Questions, Simple Answers
Q. When I board the train, can I sit anywhere I want?
A. If you booked a reservation for a specific train, you’ll have a designated car and seat number. This information will be located on your ticket.
If you don’t have a reservation and the train you’re traveling on either doesn’t accept reservations or reservations are not mandatory, then you’ll be able to get on board and look for an available seat in the class of service you booked. Keep in mind that during the train journey, if another traveller gets on board and has reserved the seat you’re occupying, you will need to move.
Keep in mind that local commuter trains generally do not accept reservations. During peak hours (typically before 9am and in the evening between 5-7pm) the trains are used by locals going to work and tend to be a bit more crowded. This may make it more difficult to find an available seat.
Q. How far in advance can I purchase a train ticket?
A. Train tickets can be purchased in a booking horizon of 30 to 180 days in advance of a journey. This booking horizon depends on the route and each rail carrier’s policy.
In order to take advantage of the best prices and availability, always book as far in advance as possible. It’s particularly important to book early during peak travel seasons to ensure you can travel on the date you wish.
Please note – when planning a journey you can always enter a date within 30 days of today to view general travel times and ticket fares.
Booking horizon by country (in advance of the date of travel):*
Austria - 90 days
Balkans - 60 days
Benelux (International) - 90 days
Croatia/Slovenia (International) - 90 days
Czech Republic (International) - 60 days
Denmark - 60 days
Finland - 60 days
France - 90 days
Germany - 180 days
Great Britain - 75 days
Hungary (International) - 90 days
Italy - 120 days
Montenegro/Serbia - 90 days
Norway - 90 days
Spain - 60 days
Sweden - 180 days
Switzerland - 90 days
Poland (Domestic) - 30 days
Poland (International) - 60 days
Romania (Domestic) - 30 days
Romania (International) - 90 days
Russia - 45 days
Booking horizons for the major train lines or carriers (in advance of the date of travel):*
Allegro - 60 days
ATOC Britain - 90 days
Berlin-Warsaw Express - 60 days
DB - 180 days
Eurostar - 180 days
France-Freiburg (Breisgau)TGV - 90 days
France-Germany High Speed - 90 days
France-Italy TGV - 90 days
France - Russia - 60 days
France-Spain High Speed - 119 days
Germany-Italy Day - 120 days
Hungarian Trains - 90 days
ICE - 180 days
Lusitania - 60 days
Lyria - 90 days
NTV Italo - 120 days
RENFE - 60 days
Romanian Night Trains - 90 days
Thalys - 90 days
Thello Night - 120 days
Tolstoy - 60 days
Trenitalia (Domestic) - 120 days
Trenitalia (International) - 120 days
*Subject to change.
Q. I understand that some of the train stations in Italy now have gates. How do I get to my train?
A. Some of the high traffic train stations in Italy, such as Milan Centrale, Rome Termini, and Florence Santa Maria Novella stations now have entry/exit gates. Access through these gates is exclusively reserved for ticket holders. It is suggested that you have your print at home or print at the station ticket ready to present upon arriving at these security gates.
Q. What should I do if I am downgraded due to equipment issues, or affected by a traffic disruption or a strike?
A. If your travel is affected by circumstances beyond your control, such as a strike or mechanical problems, the railroad will often put in place measures to compensate travellers.
If a train is canceled by the railroads due to a mechanical issue and alternate transportation has not been offered or you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to Mechanical Issue” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Please send the ticket to our Customer Relations department within 30-days from the train departure date so that they can process any applicable refund.
Q. Once on the train platform, how can I find my car? Is there a difference between where first and second class carriages are located or how they look on the outside?
A. Typically you will see a (1) or a (2) or the words “First” or “Second” or a combination of both on the outside of the train car indicating First or Second class. Once you board the train, you’ll notice that some trains have inside indicators for first or second class. Some high speed trains have headrest covers that state the class of service.
For certain high speed trains such as the Thalys, TGV, or Eurostar you’ll also find displays right on the platform indicating where each car of the train will be located for boarding. You can use this chart to find the mark on the platform corresponding to the car you would like to board. It is a good rule of thumb to arrive at the station early so that you can find the train and the right car matching the class of service on your pass or ticket.
And of course, you can always ask a railway official or conductor for assistance.
Q. Can I give or resell my train ticket to someone else? Or can I travel with someone else’s ticket?
A. It depends if the train ticket has your name printed on it or not. In general, most tickets that include a reservation are name-specific and should only be used by the traveller whose name is printed.
Open tickets, on the other hand, are not name-specific. Different travellers can use them as long as the new traveller is eligible for the fare issued.
Q. I have my train ticket. Do I also need to buy a reservation?
A. Rail Europe train tickets usually include a reservation whenever possible. In other words, if you’re taking a train that requires a reservation, one will already be included with your train ticket from us. If you’re boarding a train that offers reservations but doesn’t require them, tickets sold on our website will include one, if available, at the time of booking.
For certain trains that offer reservations but don’t require them, it is possible that we do not include a seat reservation with your train ticket. This may happen when we don’t have access to those reservations, which can only be purchased locally. Rest assured that even if this is the case, your Rail Europe train ticket will still allow you to board and sit at any unoccupied seat.
Q. I am taking a cruise while in Europe. How do I connect between the train station and port of call?
A. Traveling between a port and a train station is usually simple. Sometimes, getting between the two is an easy walk. And in other cases, it’s best to take a taxi, bus, or train.
Q. I need to cancel my trip to Europe. How do I request reimbursement through the Rail Protection Plan™?
A. Although the Rail Protection Plan™ doesn’t allow you to get reimbursed in case your trip is cancelled, you may be eligible to receive an in-store credit. That in-store credit will be good for two years (from the date the credit is issued) towards your next booking, for the full value of the products covered. You can choose to receive this credit toward a future booking or to request to have your tickets refunded per the after sales policies of the products booked.
If you choose to forego the in-store credit and opt for a refund, the regular exchange and refund rules of your products will apply, and you will be subject to the regular carriers penalties, if applicable, in addition to the Rail Europe booking fee.
Q. How far in advance can I buy my train ticket?
A. Train tickets can be purchased 60 to 180 days in advance, depending on your route of travel. Rail carrier policies vary, depending on when their schedules are available for sale.
For the best deals, purchase your train tickets three months in advance, if possible. But always book as far in advance as you can to assure the best price and to avoid your class of service being sold out (especially during peak travel season on high speed trains).