The London Travel Card gives you a choice of unlimited travel throughout all 6 (or just the 2 central) zones of London’s buses and subways. Available through Rail Europe, it lets you hop on-and-off the Tube or bus whenever you like, without searching for tickets or fumbling for change. Nothing makes London travel easier. Even if you had a horse-drawn carriage and a castle to call your own, you’d still be subjected to the whims of traffic at rush hour when the Tube would be preferred. And the bus is perfect for a more leisurely pace through celebrated streets at perfect sightseeing level. With the Tubes and buses the day is your own, free of the usual transportation pressures or dollars to pounds conversion confusion. At Rail Europe, we’re always working to make your vacation as stress-free as it is memorable. And besides, doesn’t every visitor to London deserve to be treated like royalty ?
London Travel Card
Even the Queen couldn’t get around London any easier.
Here’s what’s included :
- Choose unlimited travel throughout all 6 zones or the 2 central zones on London’s buses and Tube (subway).
- 7-day travel card available for the Central Zone (zones 1 & 2).
- All Travel Cards can be used all day including weekends.
- Groups of 10 or more get a 5% discount on London Travel Card.
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Common Questions, Simple Answers
Q. Does each journey I take require using a separate day of travel on my rail pass ?
A. No. You can take as many train journeys as you want within one day and only use one day, as long as your last train ride arrives before 11:59pm.
Q. If my train crosses a border, will I need to show my passport to the conductor ?
A. If you’re traveling between countries participating in the Schengen Agreement, you will not need to show your passport at the border crossings. If you are traveling between countries not part of the Schengen Agreement, you will have to show your passport at border crossings. Please note that not all countries of the EU participate in the Schengen Agreement (e.g. Great Britain, Ireland). On the other side, there are countries which are not part of the EU but which participate in the Schengen Agreement (e.g. Switzerland, Norway).
Q. How do I have my train ticket endorsed to indicate it was not used ?
A. If you will not be taking the train and have a train ticket that includes a reservation, contact us by phone or go to the ticket window before the train departure and have your reserved seat released, as a courtesy to other travellers. Request that the cancelled train ticket also be stamped “Not Used".
If a train is canceled by the railroads due to a strike, weather, or other issues, and alternate transportation has not been offered or if you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Q. What should I do if the train is late ?
A. It depends if you’re traveling with train tickets that include a reservation or with open tickets. If your train ticket includes a reservation, then it’s only valid for travel on the train for which it was issued. If the train is late, you’ll need to wait until it arrives.
If you’re traveling with open tickets you can decide to take another train, as long is it doesn’t require a reservation and travels the same route as the one for which your open ticket was issued.
Q. Does taking an overnight train mean using 2 travel days on my rail pass ?
A. If you travel on a direct overnight train departing after 7:00pm and arriving after 4:00am, it’s only necessary to enter the date of arrival in the travel calendar, thereby using only one travel day. If you travel on an overnight train that departs after 7:00pm but has a change of trains or arrives before 4:00am, you will be required to enter both the date of departure and arrival in the travel calendar, using two travel days of your rail pass.
Q. Can I book a rail pass and a seat reservation at the same time ?
A. Absolutely, and we encourage it. Once you’ve added the pass you want to your booking, you will be prompted to make seat reservations for trains you wish to travel on. Alternatively, you can visit the homepage and search schedules, just be sure to check the "I have a rail pass" box.
We always recommend buying your reservations before you depart for Europe because high speed and night trains often have a limited number of seats set aside for rail pass holders, and these seats tend to sell out. So the earlier you secure your reservation, the better.
Q. Can I ensure that my traveling party will share a compartment on an overnight train ?
A. Our booking system always attempts to book all travellers in the same compartment on overnight trains, as long as you submit your request for your entire traveling party at once.
Our ability to book all travellers in the same compartment ultimately depends on compartment availabilities on the train you’re booking. The earlier you make your reservations, the better the chance that everyone in your travel party will be in the same compartment.
If a compartment can’t be fully filled by the traveling party alone, some trains may need to separate you into gender-specific compartments. Therefore, if you are a traveling party of mixed gender – the way to ensure that you will be traveling together is to make sure that you book a compartment that you fill entirely.
Q. When I compare your schedules with European railroad sites, I notice some differences. Why ?
A. Although this is not typical, you may occasionally find some discrepancies between the train schedules shown on our website and the ones listed on a rail carrier’s website. This is generally due to the fact that the rail carrier has not yet made available its complete schedule range in the European train schedule database we use to populate our booking engine.
We continuously work with individual European railroads to establish partnerships that ensure our direct access to all inventories in order to provide you with the fullest range of travel options.
Q. Do I need to buy a reservation if I already have a rail pass ? How do I book one ?
A. If you plan to travel on a high speed, scenic, or overnight train, you will need a reservation as many of these types of trains require them - even if you have a rail pass. Seat reservations guarantee you a seat on the train you wish to travel on. While additional fees apply, many trains offer reduced fares to passholders. When you reserve your train, be sure to check the box that states "I have a rail pass", this will allow our system to find the best fare possible for your journey.
Q. I’ve already booked my rail pass, but think I’d like a different one. Can I exchange it ? It’s totally unused.
A. Unused and unvalidated rail passes can be exchanged for an alternate rail pass of equal or greater value. A 7% administration fee, any price difference, and additional shipping fees would apply. Some promotional rail passes are non-exchangeable ; please read the terms and conditions for these passes for more details.
Please send us a message through the Contact Us page to begin the exchange process. To exchange a rail pass, we must receive your original unused and unvalidated rail pass no later than 3 days prior to your departure to Europe, issue a new rail pass, and ship it to you.
If you bought the Rail Protection Plan™ when you placed your rail pass order, you are eligible to receive the full value of your original pass as a credit and use it towards any future Rail Europe purchase within 2 years, with no fee or penalty incurred.