The London Travel Card gives you a choice of unlimited travel throughout all 6 (or just the 2 central) zones of London’s buses and subways. Available through Rail Europe, it lets you hop on-and-off the Tube or bus whenever you like, without searching for tickets or fumbling for change. Nothing makes London travel easier. Even if you had a horse-drawn carriage and a castle to call your own, you’d still be subjected to the whims of traffic at rush hour when the Tube would be preferred. And the bus is perfect for a more leisurely pace through celebrated streets at perfect sightseeing level. With the Tubes and buses the day is your own, free of the usual transportation pressures or dollars to pounds conversion confusion. At Rail Europe, we’re always working to make your vacation as stress-free as it is memorable. And besides, doesn’t every visitor to London deserve to be treated like royalty ?
London Travel Card
- Children under 4 travel for free.
Even the Queen couldn’t get around London any easier.
Here’s what’s included :
- Choose unlimited travel throughout all 6 zones or the 2 central zones on London’s buses and Tube (subway).
- 7-day travel card available for the Central Zone (zones 1 & 2).
- All Travel Cards can be used all day including weekends.
- Groups of 10 or more get a 5% discount on London Travel Card.
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Common Questions, Simple Answers
Q. How do I find my train ?
A. Finding your train is fairly simple. You’ll see large Departure and Arrival boards located in the center of most stations. Some stations also have TV monitors listing upcoming departing trains.
If you have a train ticket or rail pass with a reservation, simply match the train number and departure time on your reservation or ticket to the train number on the departure board. The platform number where you should go will be listed right next to it.
If you’re traveling with open train tickets or a rail pass and no reservation, then you don’t have a specific train and seat assigned to you. If you’ve done your research in advance, you probably already know the time and train number of the train you want to take, so just look for it on the board. If you decided to show up at the station with the intention of taking the first train departing for where you want, make sure to check with a station agent and find out if that train requires a reservation.
Q. Seat Reservations are sold out for the train I want to take. What should I do ?
A. If the train you’re planning to take requires a reservation and reservations are sold out, there are only two things you can do. Purchase a regular, full-fare ticket if those are still available, or try to travel on another train (later or earlier) that has reservations available.
Q. What happens if my train crosses an international border during the night ?
A. If you travel in a sleeper compartment, you provide the train attendant with your reservation voucher, rail pass or train ticket, and passport as you board. They can then take care of everything with conductors and customs officials so you can sleep uninterrupted.
If you travel in a regular train that just happens to cross the border at night, customs and border control officers may come directly to you and ask for your passport.
Please note that there will be no passport control (day or night) when traveling between countries that signed the Schengen Agreement. Not all countries belonging to the EU are part of the Schengen Agreement (e.g. Britain). On the flip side, some countries that are not part of the EU are part of the Schengen Agreement (e.g. Switzerland).
Q. Do you offer e-tickets ?
A. Yes, on certain rail lines. There are two types of e-tickets :
Print at home and Print at the Station
Let’s begin with Print at Home e-tickets, of which there are 3 different types.
The first type of e-tickets are those issued as a PDF’s which will be emailed to you and can be downloaded via a link contained in your Rail Europe email confirmation. You must print the PDF (using a printer) and bring your ticket with you to board the train.
The second type of e-tickets are those that are individually emailed to you. You must print the email (using a printer) and bring it with you to board the train – this is your train ticket. Each ticket will be in a separate email, so if you booked more than one ticket, please be sure you print all tickets that were emailed to you.
The last type of e-tickets are those which have a unique e-ticket confirmation code that is printed on your Rail Europe confirmation email. You must provide the e-ticket confirmation code along with your id to the conductor on board the train.
Next, Print at the station e-tickets !
You will receive a 6 or 8 alpha-numeric e-ticket confirmation code (also known as a PNR or Passenger Name Record) in your Rail Europe confirmation email, which you then enter into a self-service kiosk at the train station in Europe to print out your actual train ticket.
Use this e-ticket confirmation code at a self-service kiosk at the train station to retrieve your ticket. Not all rail lines offer these e-ticket options. Once you have selected a ticket on our website, you’ll be able to choose from its available methods of issuance at checkout.
Q. How do I travel with a print at the station e-ticket ?
A. All you need to do is print your actual train ticket at the station using a self-service kiosk prior to boarding the train. You can do this on the day of your travel, or anytime prior – but you can only do this at a train station.
The actual steps to print your e-ticket vary slightly from one country to another, but the general approach is the same : proceed to the self-service kiosk, enter your e-ticket confirmation code (also known as PNR) which is a letter code (or in the UK, 8 character alphanumeric code) that is unique to your trip, and follow the simple on-screen instructions.
Q. What if I’ve purchased a Twin/Saver pass and one of the travellers decides not to travel that day ?
A. It’s perfectly fine, but the traveller who didn’t travel will still use a travel day on their pass.
If you’re all traveling on the same day, but split up and take different trains, those not carrying the pass will need to buy separate train tickets.
Q. What credit cards does Rail Europe accept online ?
A. You can use an American Express, Diner’s Club, Discover, MasterCard, or Visa card on our website.
Q. I misplaced the printout of my print at home e-ticket. What now ?
A No problem. You can simply reprint your train ticket from any printer, as long as you can still access the pdf provided to you at the time of booking.
You can find links to the pdf in the confirmation email sent to you. Or if you’ve registered for an online account, you can access the booking in which the pdf link was contained in your dashboard.
The only exceptions are if you purchased a Thalys or NTV-Italo print at home e-ticket. Those pdf’s are sent in separate emails and can’t be retrieved online at this time.
If you request to have your train ticket reprinted at a station ticket window, there may be a local service fee.
Q. Do the prices quoted on the website include all fees and taxes ?
A. Fares quoted in our booking engine do not include fees. Depending on the booking delivery method you choose some fees may apply, like a delivery fee, and a processing fee. All fees will be visible to you during checkout. Rail Europe does not collect sale tax on products sold on our sites.
Q. What ways can a train ticket be issued ? Paper ? e tickets ?
A. There are potentially three ways to receive European train tickets.
Paper tickets : the rail pass or train ticket is physically printed at the Rail Europe fulfillment center and shipped to you.
Print at home e-ticket : the train ticket may be issued as a PDF which may either be emailed to you directly, or retrieved via a web link that is communicated to you at the time of purchase, depending on the rail carrier. You must print the PDF from a computer printer on any regular paper prior to boarding the train. Some e-tickets are delivered with a unique e-ticket confirmation code that is printed on your Rail Europe confirmation email. You must provide this e-ticket confirmation code along with your id to the conductor on board the train.
Print at station e-ticket : you will receive an e-ticket confirmation code (also known as PNR or Passenger Name Record) on your confirmation email, as well as a link to detailed instructions for retrieving your ticket. Use this e-ticket code at a self-service kiosk located at the train station in Europe to print out your actual ticket, prior to boarding the train.
Print at home e-ticket and print at station e-ticket are “electronic” delivery methods requiring no physical shipment to you. This means we can issue you an e-ticket whether you’re still at home or already in Europe.
Please note that all three methods are not always offered for a given train ticket. In fact, many tickets only support one of these issuance methods.