The London Travel Card gives you a choice of unlimited travel throughout all 6 (or just the 2 central) zones of London’s buses and subways. Available through Rail Europe, it lets you hop on-and-off the Tube or bus whenever you like, without searching for tickets or fumbling for change. Nothing makes London travel easier. Even if you had a horse-drawn carriage and a castle to call your own, you’d still be subjected to the whims of traffic at rush hour when the Tube would be preferred. And the bus is perfect for a more leisurely pace through celebrated streets at perfect sightseeing level. With the Tubes and buses the day is your own, free of the usual transportation pressures or dollars to pounds conversion confusion. At Rail Europe, we’re always working to make your vacation as stress-free as it is memorable. And besides, doesn’t every visitor to London deserve to be treated like royalty?
London Travel Card
Even the Queen couldn’t get around London any easier.
Here’s what’s included:
- Choose unlimited travel throughout all 6 zones or the 2 central zones on London’s buses and Tube (subway).
- 7-day travel card available for the Central Zone (zones 1 & 2).
- All Travel Cards can be used all day including weekends.
- Groups of 10 or more get a 5% discount on London Travel Card.
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Common Questions, Simple Answers
Q. Can I board the train if I forgot my rail pass but have my seat reservation?
A. While you can board the train, the conductor will make you purchase a full fare ticket on-board, and you may be fined. It’s best to keep your rail pass in a safe place with all of your travel documents to avoid this situation!
Q. Can I bring my pet on board?
A. Generally, cats and dogs are allowed on trains, though they may need to be contained in a pet carrier or wear a muzzle or leash. Pets are not allowed on some trains in Great Britain, Spain, Ireland, Norway, and Finland. Currently the only animals that are permitted to travel on Eurostar are guide dogs for the visually impaired.
Some trains require advance reservations for pets. Unfortunately, Rail Europe cannot make reservations for your pet. This will need to be done locally. In general, dogs normally travel at half the fare of a second class ticket, payable directly to the conductor.
Q. Will the train cars be air conditioned/heated?
A. All European trains are fully heated and many are air-conditioned, as well.
Some regional trains servicing local villages for short distances may not have air-conditioning. In these situations, travellers are permitted to open the train windows.
Q. I placed a booking on your website but received a message saying my booking needs to be reviewed by a Travel Consultant. Why?
A. Sometimes, certain products within your booking are not available for confirmation at the time of booking and one of our Travel Consultants needs to manually confirm your booking. Once confirmed, we will contact you to advise it has been finalized and issued.
Q. What credit cards does Rail Europe accept online?
A. You can use an American Express, Diner’s Club, Discover, MasterCard, or Visa card on our website.
Q. I received my e-ticket as a pdf but wasn’t able to print it. Can I print it at the station?
A. French print at home e-tickets can be re-issued from a self-service kiosk at the station. You will need the e-ticket # located on your booking confirmation email.
Eurostar print at home e-tickets can be re-issued at the Eurostar desk in the departure station, but there is a 15£ fee per ticket. You will need the e-ticket # located on your booking confirmation email.
No other print at home e-tickets can be re-issued at the station.
Q. Why do some German station names have extra characters in the station name?
A. In a few circumstances, German station names are listed with extra characters extended after the official station name. They are of no concern for travellers, and can be disregarded.
Muenchen Hbf Gl.27-36 = Munich Main Train Station
Koeln Messedeutz11-12 = Cologne Messe Deatz Station
Berlin Hbf (Tief) = Berlin Main Train Station
Q. I haven't departed for Europe yet and want to exchange or refund my train ticket. How do I proceed?
A. There are different ways you can exchange or refund a train ticket prior to your departure to Europe, but they depend in whether you booked a paper ticket or e-ticket.
If you booked a paper train ticket, the original ticket must be returned to us for the refund to be finalized. Please visit the Contact Us page for further information.
It’s strongly suggested that you send your documents by some type of traceable mail for proof of delivery.
If you booked an e-ticket from our website, you can usually complete the refund online via our Cancellation and Refund page. The refund will be processed immediately and no further action on your part will be required.
Similar to the previous situation, the original paper train ticket must be returned to us for the exchange to be processed. Visit our Contact Us page to begin the exchange process for paper tickets, or the Cancellation and Refund page for e-tickets.
When exchanging tickets, you are responsible for paying the difference in fare, as well as any applicable fees for your new train tickets. Please keep in mind that exchanges on train tickets are only permitted for the same city pair or route originally booked.
Q. I have a question about my Rail Europe Gift Card. Who should I contact?
A. Just send us a message on our Contact Us page and we will respond to you via email within 24 to 48 hours.
Q. Do I need to purchase a reservation and if I do, how do I book it?
A. To find out if the train you plan on taking requires travellers with a pass to purchase a seat reservation, use our reservation booking tool.
You can book most reservations from our website or mobile site, prior to your departure to Europe. In some countries, Greece and Portugal as an example, seat reservations are mandatory for some trains and can only be purchased locally.
If you’re already in Europe, you can still purchase your reservation from us as long as e-tickets are offered for the train you wish to travel on.