Sometimes, words cannot do justice. This is the case of the beauty that waits at Matterhorn Glacier Paradise. It starts when you leave idyllic Zermatt for the highest cable car in Europe. Snow can be found 365 days a year, as well as a viewing platform featuring 38 peaks of Swiss, Italian and French Alps. It all begins when you enter the glacier palace through an ice tunnel that’s almost 50 feet below the surface. There, ice statues and a playground featuring an ice slide right through the glacier, greet you. On your ascent, you can choose to stop at Furi, Schwarzsee or Trockener Steg, giving your eyes a chance to acclimate to the splendor of the area. And then you get there ; the top of Matterhorn Glacier. Matterhorn Glacier Paradise. Even in a place of highpoints, it’s a highpoint.
Matterhorn Glacier Paradise. Breathless from beauty or altitude ?
Here’s what’s included :
- Includes round trip travel to Matterhorn Glacier Paradise from the Zermatt Matterhorn Express base station with a change in Trockener Steg.
- Entrance through an ice tunnel into the glacier palace.
- Glacier palace includes ice statues, panoramic window for viewing of Breithorn and Theodul glaciers, a playground slide through a glacier and the option to walk through a glacier crevasse on your return.
- Access to viewing platform to see the Swiss, Italian and French Alps.
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Common Questions, Simple Answers
Q. How far in advance can I purchase a train ticket ?
A. Train tickets can be purchased in a booking horizon of 30 to 180 days in advance of a journey. This booking horizon depends on the route and each rail carrier’s policy.
In order to take advantage of the best prices and availability, always book as far in advance as possible. It’s particularly important to book early during peak travel seasons to ensure you can travel on the date you wish.
Please note – when planning a journey you can always enter a date within 30 days of today to view general travel times and ticket fares.
Booking horizon by country (in advance of the date of travel) :*
Austria - 90 days
Balkans - 60 days
Benelux (International) - 90 days
Croatia/Slovenia (International) - 90 days
Czech Republic (International) - 60 days
Denmark - 60 days
Finland - 60 days
France - 90 days
Germany - 180 days
Great Britain - 75 days
Hungary (International) - 90 days
Italy - 120 days
Montenegro/Serbia - 90 days
Norway - 90 days
Spain - 60 days
Sweden - 180 days
Switzerland - 90 days
Poland (Domestic) - 30 days
Poland (International) - 60 days
Romania (Domestic) - 30 days
Romania (International) - 90 days
Russia - 45 days
Booking horizons for the major train lines or carriers (in advance of the date of travel) :*
Allegro - 60 days
ATOC Britain - 90 days
Berlin-Warsaw Express - 60 days
DB - 180 days
Eurostar - 180 days
France-Freiburg (Breisgau)TGV - 90 days
France-Germany High Speed - 90 days
France-Italy TGV - 90 days
France - Russia - 60 days
France-Spain High Speed - 119 days
Germany-Italy Day - 120 days
Hungarian Trains - 90 days
ICE - 180 days
Lusitania - 60 days
Lyria - 90 days
NTV Italo - 120 days
RENFE - 60 days
Romanian Night Trains - 90 days
Thalys - 90 days
Thello Night - 120 days
Tolstoy - 60 days
Trenitalia (Domestic) - 120 days
Trenitalia (International) - 120 days
*Subject to change.
Q. How can I track my shipment ?
A. A shipping confirmation email will be sent to you when your booking has shipped and it will contain the tracking number for your travel documents. Please use this email to track your package.
Q. What if I have a group of 10 or more purchasing rail passes ?
A. Please contact our Groups Department who can arrange customized travel solutions perfect for your travellers.
Q. Do you offer maps of European train stations ?
A. We do offer links to Google Maps for many European train stations. At this time we do not have specific layouts of any train station interiors in Europe.
Q. Will I be sharing my sleeping compartment with strangers ?
A. If you book a reservation for a bed in a compartment that can accommodate more people than are in your traveling party, yes, additional people may be in the compartment. It’s also important to note that couchette accommodations are usually not gender specific.
Q. I misplaced the printout of my print at home e-ticket. What now ?
A No problem. You can simply reprint your train ticket from any printer, as long as you can still access the pdf provided to you at the time of booking.
You can find links to the pdf in the confirmation email sent to you. Or if you’ve registered for an online account, you can access the booking in which the pdf link was contained in your dashboard.
The only exceptions are if you purchased a Thalys or NTV-Italo print at home e-ticket. Those pdf’s are sent in separate emails and can’t be retrieved online at this time.
If you request to have your train ticket reprinted at a station ticket window, there may be a local service fee.
Q. Can I choose a specific seat on a train when making my reservation ?
A. At this time, it’s not possible to choose a specific seat on our website when booking a reservation.
Q. Are there discounts available for rail passes ?
A. Yes, many rail passes offer discounted options. The most common discounts are :
Child discount : Children between 4 -11 years of age usually travel for half the price of the regular adult rate. Most Eurail passes offer free travel for up to two children per adult pass holder.
Youth Discount : If you or anyone in your party is a traveller aged 12 to under 28 years of age on the first date of travel, discounted rates are available for certain rail passes.
Senior Discount : Seniors over the age of 60 are eligible for a discounted rate on certain rail passes.
Saver Discount : Small groups of 2 to 5 people traveling together are eligible for savings of about 15% on certain rail passes.
Group Discount : If you travel in a party of 10 or more, see our special group offers for a more customized travel solution.
Q. In the event of a strike, is my rail pass covered under the Rail Protection Plan™ ?
A. In general no – the Rail Protection Plan™ doesn’t provide specific coverage for rail passes, city passes, or tours in the event a strike occurs during your travels.
During a strike, there are usually trains that operate along all routes, as well as substitute buses. While you may not be able to take the exact train you were planning on using, there are usually trains or some other method of transportation that can get you to where you need to go.
In case a severe strike occurs that significantly prevents you from using your pass as intended, you may contact our customer relations team. We will review your particular circumstances and may provide compensation, if appropriate.
Q. What is a travel day on a rail pass ?
A. A travel day on a rail pass is a 24-hour period, from midnight to midnight, during which you can take as many train journeys as you desire. Since rail passes use calendar days, journeys within 24-hours of each other but on different days will count as two travel days.