No matter how much you’ve seen of the Alps, if you haven’t taken the Gornergrat, you haven’t seen it all. This spectacular roundtrip excursion on the Gornergratbahn mountain rack railway from Zermatt will lead you to Gornergrat Railway Station on Gornergrat and a viewing platform over 10,285 feet up. You’ll see stunning views of 29 peaks, some rising over 13,000 feet. In operation since 1898, this 33-minute trip on Europe’s highest open-air cog railway is unparalleled for its breathtaking vistas and dramatic views of the Matterhorn. Scenic doesn’t begin to describe it as you’re surrounded by pristine, snow-capped panoramas. Getting goosebumps? Probably due to both the awe-inspiring beauty as much as the crisp air. In fact, this fantastic location looks and feels so close to heaven, astronomers have often used it to study the stars. Gornergrat: even in a place surrounded by peaks, it’s where spectacular reaches new heights.
Experience the beauty of the Gornergrat on Europe’s highest cog wheel railway
- Round trip travel on Gornergrat Bahn mountain cog wheel railway from Zermatt to the Gornergrat railway station
- Stunning views of 29 surrounding peaks rising above 4000m, including the iconic Matterhorn
- Issued as an exchange voucher
- Year-round viewing platform
- Children under 6 travel free
- Discount offered with Swiss Travel Pass
- Round-trip travel on the Gornergratbahn mountain cog railway from Zermatt to the Gornergrat train station on Gornergrat.
- Access to the viewing platform, offering panoramic view of 29 mountain peaks.
- Exchange voucher for actual ticket within 6 months of issue with the cashier at the Zermatt Gornergrat Bahn (GGB) station in Zermatt.
- Discounted fares are only valid with a Swiss Travel Pass or Swiss Half Fare Card please refer to type of pass you have when selecting your tickets.
- Swiss Travel Pass and Swiss Half Fare Card holders must present valid pass/card at time of exchange.
- Tickets are valid for six months from the date of purchase.
- Discounted fare for children 6 - 15
- Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
- Prices are subject to change.
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Common Questions, Simple Answers
Q. Do I need to show my passport to board the train?
A. If you’re traveling with a rail pass and this is your very first train trip, you’ll need to present your passport to the railway official at the ticket window to activate your pass, before you board the train.
Please note that there will be no passport control (day or night) when traveling between countries that signed the Schengen Treaty. Not all countries belonging to the EU are part of the Schengen Treaty (e.g. Great Britain, Ireland). On the flip side, some countries that are not part of the EU are part of the Schengen Treaty (e.g. Switzerland, Norway).
Q. Do I need to purchase a reservation and if I do, how do I book it?
A. To find out if the train you plan on taking requires travellers with a pass to purchase a seat reservation, use our reservation booking tool.
You can book most reservations from our website or mobile site, prior to your departure to Europe. In some countries, Greece and Portugal as an example, seat reservations are mandatory for some trains and can only be purchased locally.
If you’re already in Europe, you can still purchase your reservation from us as long as e-tickets are offered for the train you wish to travel on.
Q. Can I ensure that my traveling party will share a compartment on an overnight train?
A. Our booking system always attempts to book all travellers in the same compartment on overnight trains, as long as you submit your request for your entire traveling party at once.
Our ability to book all travellers in the same compartment ultimately depends on compartment availabilities on the train you’re booking. The earlier you make your reservations, the better the chance that everyone in your travel party will be in the same compartment.
If a compartment can’t be fully filled by the traveling party alone, some trains may need to separate you into gender-specific compartments. Therefore, if you are a traveling party of mixed gender – the way to ensure that you will be traveling together is to make sure that you book a compartment that you fill entirely.
Q. Why doesn’t my train ticket show my date or time of travel?
A. If your train ticket does not show a date or time of travel, most likely you have a point to point train ticket without a reservation. You can use your ticket on any train that doesn’t require a reservation, operating between the cities listed on your train ticket, and on any date within the validity period printed on the ticket.
Q. I have a train ticket for a train that didn’t run or was delayed due to a strike. What now?
A. If your train doesn’t travel due to a delay or strike, please have your train ticket stamped “Not Used due to Strike” by a railway official at the origin station and return it to our Customer Relations department within 30-days from the train departure date.
For immediate help, a railway official should be able to provide you with details on alternate accommodations. Simply visit the ticket window.
Important: If a train is canceled by the railroads due to a strike, and alternate transportation has not been offered or if you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to strike” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Q. Can I open the train windows?
A. If you’re traveling on a slower train you may have the option to open a window, depending on the age and configuration of the car. However, most modern rail cars are air-conditioned and you won’t have the option of opening the windows.
For safety reasons, high speed trains don’t offer the option of opening windows.
Q. How can I track the status of my refund?
A. To check the status of your refund, you can visit our Contact Us page to send us a message. Please be sure to include your original booking number so that the refund request can be researched.
Refunds processed online for e-tickets are completed immediately. Emails received for e-ticket refunds will be processed on the next business day.
Refunds for paper documents cannot be completed entirely online because your original travel documents must be sent back to us. They will be processed within 1-2 business days after the documents are received by Rail Europe. Our Customer Relations team will contact you once your refund is processed.
Please note that once a refund has been processed, it will take 7-10 business days for it to reflect in your credit card account.
Q. What happens if my train crosses an international border during the night?
A. If you travel in a sleeper compartment, you provide the train attendant with your reservation voucher, rail pass or train ticket, and passport as you board. They can then take care of everything with conductors and customs officials so you can sleep uninterrupted.
If you travel in a regular train that just happens to cross the border at night, customs and border control officers may come directly to you and ask for your passport.
Please note that there will be no passport control (day or night) when traveling between countries that signed the Schengen Agreement. Not all countries belonging to the EU are part of the Schengen Agreement (e.g. Britain). On the flip side, some countries that are not part of the EU are part of the Schengen Agreement (e.g. Switzerland).
Q. Can I purchase a rail pass when I'm in Europe?
A. In general, rail passes can only be purchased prior to your arrival in Europe and cannot be purchased locally. If you’re already in Europe and would like to purchase a rail pass, we may be able to assist you, please call us at 1-800-622-8600.
With international shipping, we can send your rail pass to Austria, Belgium, Denmark, England, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Scotland, Spain, Sweden, or Switzerland. The fee for orders sent to Europe is $40 USD or $45 CAD and delivery takes 3 to 7 Business days.
Q. Do the train stations offer services to help carry my luggage?
A. Many train stations in Europe have self-service luggage carts that you can use to transport your luggage through the train station. These carts are usually coin-operated and when you return your cart, you’ll get your coin back.
It’s always best to pack light and anticipate that you will need to carry your own luggage. Only a few stations in Europe offer porter services. Also keep in mind that while some stations offer elevators and/or escalators, you may need to carry your luggage up or down stairs to reach the correct train platform.