The Paris Visite from Rail Europe lets you get around Paris the way the French do. With ease. On the Metro, bus, or RER. It provides unlimited travel throughout the life of your card, letting you easily navigate the streets and arrondissements of Paris. It’s even valid for the Charles de Gaulle train shuttle and on the OrlyVal train to to the CDG and Orly airports, travel to Versailles and beyond (with Zone 1-5 passes). Or use it to hop on and off for impulsive stops without thinking twice. Vacations are supposed to be about freedom, aren’t they? Perhaps most importantly of all, though, is the experience it gives among the French. There’s nothing that makes a European vacation more genuine than immersing yourself in the simple action of people going through their daily lives. At Rail Europe, we don’t think a price can be put on that authenticity. But the one we have on the ticket that leads you to it is pretty darn good.
Paris Visite Pass
Why not travel with the people you came to see?
Here’s what’s included:
- Unlimited travel using the Metro and bus system anywhere in Paris (Zones 1-5).
- Unlimited travel on the RER and SNCF lines in the greater Paris region including travel to Disneyland Paris and Versailles.
- Choice of 1, 2, 3 or 5-consecutive day cards available.
- Additional discounts at various museums, art shows and locations around Paris.
- Groups of 10 or more get a 5% discount on Paris Visite.
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Common Questions, Simple Answers
Q. What is the difference between a flexi pass and a consecutive/continuous pass?
A. A flexi pass is valid for a specific number of travel days to be used within the overall validity period of that rail pass. For example, 15 days of unlimited train travel to be used within a 2-month period. With this kind of rail pass, you can pick and choose any days (they don’t have to be consecutive) to travel within the rail pass’ validity period.
Continuous (or consecutive) rail passes such as the Eurail Global Pass, are valid for unlimited train travel during the whole duration of the pass’ validity period. In other words, with a 15-day Eurail Global Pass, you can travel for 15 consecutive days by train. Even if you don’t take the train each and every day, those days will be considered used
Q. What should accompany the train ticket or rail pass I'm sending back for a refund?
A. When you submit your train ticket or rail pass to our customer relations department for a refund, be sure to include a brief letter along with any other supporting documentation, such as letters from local train operators, replacement tickets (if any), etc.
If you are making a claim through our Rail Protection Plan™, please download and fill out the Rail Protection Plan traveller’s Request Form and send, along with the appropriate documents.
We recommend that you send all documents by traceable mail for proof of delivery.
Q. Can I use my rail pass on any train within its area of coverage?
A. In general, yes, but there are some exceptions and a few rules to keep in mind.
First, be mindful that some trains (such as high speed, scenic, and night trains) require rail pass holders to purchase reservations at an additional cost.
For international train journeys, be sure that your rail pass covers the country of departure, country of arrival, and any countries through which your train will travel.
Lastly, some private rail lines in certain countries don’t offer reservations for rail pass holders and don’t accept rail passes. In these cases, you can purchase a train ticket locally for the desired journey.
Q. How can I track the status of my refund?
A. To check the status of your refund, you can visit our Contact Us page to send us a message. Please be sure to include your original booking number so that the refund request can be researched.
Refunds processed online for e-tickets are completed immediately. Emails received for e-ticket refunds will be processed on the next business day.
Refunds for paper documents cannot be completed entirely online because your original travel documents must be sent back to us. They will be processed within 1-2 business days after the documents are received by Rail Europe. Our Customer Relations team will contact you once your refund is processed.
Please note that once a refund has been processed, it will take 7-10 business days for it to reflect in your credit card account.
Q. Can I get a refund for unused days on my rail pass?
A. No. Partially used rail passes cannot be refunded. Only unused rail passes that have not been activated are eligible for a refund within the allowed time frame.
Q. Seat Reservations are sold out for the train I want to take. What should I do?
A. If the train you’re planning to take requires a reservation and reservations are sold out, there are only two things you can do. Purchase a regular, full-fare ticket if those are still available, or try to travel on another train (later or earlier) that has reservations available.
Q. What constitutes a group?
A. Ten or more people traveling together constitutes a group.
Q. Can I bring my pet on board?
A. Generally, cats and dogs are allowed on trains, though they may need to be contained in a pet carrier or wear a muzzle or leash. Pets are not allowed on some trains in Great Britain, Spain, Ireland, Norway, and Finland. Currently the only animals that are permitted to travel on Eurostar are guide dogs for the visually impaired.
Some trains require advance reservations for pets. Unfortunately, Rail Europe cannot make reservations for your pet. This will need to be done locally. In general, dogs normally travel at half the fare of a second class ticket, payable directly to the conductor.
Q. I have a business idea or partnership opportunity for you. Whom should I get in touch with?
A. Marketing Opportunities! Do you think you have products or services that could enrich the experience of our customers? Are you interested in exploring joint marketing initiatives? Do you have compelling content for our website?
We’re always looking to hear from potential partners and put our creative energies together for the benefit of our travellers. If you have any thoughts, feel free to drop us an email at email@example.com .
Q. In the event of a strike, is my rail pass covered under the Rail Protection Plan™?
A. In general no – the Rail Protection Plan™ doesn’t provide specific coverage for rail passes, city passes, or tours in the event a strike occurs during your travels.
During a strike, there are usually trains that operate along all routes, as well as substitute buses. While you may not be able to take the exact train you were planning on using, there are usually trains or some other method of transportation that can get you to where you need to go.
In case a severe strike occurs that significantly prevents you from using your pass as intended, you may contact our customer relations team. We will review your particular circumstances and may provide compensation, if appropriate.