The Paris Visite from Rail Europe lets you get around Paris the way the French do. With ease. On the Metro, bus, or RER. It provides unlimited travel throughout the life of your card, letting you easily navigate the streets and arrondissements of Paris. It’s even valid for the Charles de Gaulle train shuttle and on the OrlyVal train to to the CDG and Orly airports, travel to Versailles and beyond (with Zone 1-5 passes). Or use it to hop on and off for impulsive stops without thinking twice. Vacations are supposed to be about freedom, aren’t they ? Perhaps most importantly of all, though, is the experience it gives among the French. There’s nothing that makes a European vacation more genuine than immersing yourself in the simple action of people going through their daily lives. At Rail Europe, we don’t think a price can be put on that authenticity. But the one we have on the ticket that leads you to it is pretty darn good.
Paris Visite Pass
Why not travel with the people you came to see ?
Here’s what’s included :
- Unlimited travel using the Metro and bus system anywhere in Paris (Zones 1-5).
- Unlimited travel on the RER and SNCF lines in the greater Paris region including travel to Disneyland Paris and Versailles.
- Choice of 1, 2, 3 or 5-consecutive day cards available.
- Additional discounts at various museums, art shows and locations around Paris.
- Groups of 10 or more get a 5% discount on Paris Visite.
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Common Questions, Simple Answers
Q. In the event of a strike, is my rail pass covered under the Rail Protection Plan™ ?
A. In general no – the Rail Protection Plan™ doesn’t provide specific coverage for rail passes, city passes, or tours in the event a strike occurs during your travels.
During a strike, there are usually trains that operate along all routes, as well as substitute buses. While you may not be able to take the exact train you were planning on using, there are usually trains or some other method of transportation that can get you to where you need to go.
In case a severe strike occurs that significantly prevents you from using your pass as intended, you may contact our customer relations team. We will review your particular circumstances and may provide compensation, if appropriate.
Q. Who should I contact with a question about a special offer ?
A. Questions about special offers may be submitted to us by filling in our Contact Form on this website. We will respond within 24-48 hours.
Q. I’ve already booked my rail pass, but think I’d like a different one. Can I exchange it ? It’s totally unused.
A. Unused and unvalidated rail passes can be exchanged for an alternate rail pass of equal or greater value. A 7% administration fee, any price difference, and additional shipping fees would apply. Some promotional rail passes are non-exchangeable ; please read the terms and conditions for these passes for more details.
Please send us a message through the Contact Us page to begin the exchange process. To exchange a rail pass, we must receive your original unused and unvalidated rail pass no later than 3 days prior to your departure to Europe, issue a new rail pass, and ship it to you.
If you bought the Rail Protection Plan™ when you placed your rail pass order, you are eligible to receive the full value of your original pass as a credit and use it towards any future Rail Europe purchase within 2 years, with no fee or penalty incurred.
Q. Where do I my send train tickets and/or rail passes for refund ?
A. We recommend that any documents being returned for refund be sent via traceable mail for proof of delivery.
Please visit our Cancellation and Refunds page for information regarding refunds. If you need further assistance we invite you to send us a message using our Contact Us page.
Q. I just placed a booking and realized I made a mistake. How can I make changes ?
A. If you need to get in touch with us regarding your booking, please visit our Contact Us page for assistance. As long as it hasn’t been invoiced yet, it’s usually not a problem to fix it. However, please note that an exchange fee and price change may be applicable depending on what needs to be changed.
Q. Can I take any train that travels between the two cities for which I bought my train ticket, or do I have to take a specific train ?
A. The answer depends on what type of ticket was issued for your journey. In most cases, we issue tickets that include a seat reservation whenever required or possible. If your tickets include a reservation, you will need to board the train for which the reservation was issued.
If you were issued a train ticket without a reservation, then yes - you can board any train traveling between the cities for which your ticket was issued. It is always advisable to inquire at the train station whether or not a reservation is needed for the train you intend to board. There are certain countries that we cannot issue reservations for : Portugal, Greece, Hungary, Romania, and other Balkan nations. Reservations may be required but will need to be purchased locally.
Q. Do I need to do anything to my train ticket before boarding the train ?
A. If you purchased and received a paper train ticket in the mail, there is nothing further you need to do.
If you purchased a print at home e-ticket, be sure to print your ticket before you leave home and keep your train ticket safe and secure. For Italo tickets, just print your Rail Europe email confirmation which includes your unique e-ticket confirmation code(s). This e-ticket confirmation code along with your photo i.d. will be checked when on the Italo train.
If you purchased a print at the station e-ticket, you’ll need to visit a self-service kiosk to print your train ticket (remember, you’ll need the e-ticket confirmation code included on your invoice). When retrieving your e-ticket in France at an SNCF kiosk or in Italy at a Trenitalia kiosk, you will need to “stamp your ticket” (composter votre ticket as French say) prior to boarding the train. Should you have any problems, just ask the conductor of the train to do it for you when you board the train.
Q. What should I do if a strike has been announced in the country I’m traveling to ?
A. Typically, a strike only affects a few trains along certain routes. If a strike is called within a country, you may continue your travels if there are train services operating. If your train is affected by a strike, railway officials typically provide accommodations for either alternate train, or in some cases, bus transportation.
If a train is canceled by the railroads due to a strike, and alternate transportation has not been offered or if you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to strike” before the original train departure time. Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
This process will allow you to submit that train ticket/reservation for a refund. Please be sure that all refund requests are received by our Customer Relations department within 30-days of the train departure date.
Q. I have a question about my promo code. Who should I contact ?
A.Please contact us via our Contact Us page with any questions about promo codes.
Q. If I arrive at the station early, will I be able to board my train ?
A. You may be able to board the train early, but it depends on a few things…
First, early boarding may possible if you are boarding the train in the city from which it originates. If you are boarding a train on one of the stops along its routes, then the train won’t be in the station until a few minutes before the time indicated on your ticket.
Even if you are boarding in the very first city from which your train departs, the platform may only be indicated 15 minutes or so before departure. Though early, you may find yourself in the train station with no information as to which platform the train is located.
In any event, we typically advise you get to the station at least 30 minutes prior to departure. This way when your train is ready to board, you can hop on and take your seat without having to rush through the station.