London is a huge city that loves to be explored, and there’s no easier way to see it all than with The Total London Experience. This full-day, expertly guided tour takes you to the top attractions in England town, including : 1,000-year-old Westminster Abbey, the site of every coronation since 1066. Perhaps catch a glimpse of key MPs with a drive down Downing Street, home to the Prime Minister. And no stop in London would be complete without witnessing a picture-perfect Changing of the Guard. And, there’s lots more ahead, including a walking tour of Covent Garden, famous for its fashionable boutiques, street performers, and restaurants, as well as the Royal Opera House. There’s even a cruise on the River Thames where you’ll enjoy superb views of London’s majestic riverside buildings. Your tour ends with the innovative “flight” on the London Eye. This breathtaking engineering feat is one of Britain’s most popular attractions.
Total London Experience
Enjoy a full day tour of London, historic & modern London including all major sites.
Here’s what’s included :
- Full-day, escorted tour of London aboard a luxury air-conditioned touring coach with a bathroom.
- Complimentary lunch pack with sandwich, bottled water and fruit.
- Pick-up at select London hotels or bus station near Victoria Station.
- St Paul’s Cathedral guided tour includes the newly cleaned Cathedral and Crypt as well as exclusive access to the Quire to see the beautiful mosaics, not normally open to general public.
- Westminster Abbey drive past this magnificent gothic building founded over 1000 year ago
- Buckingham Palace and changing of the Guard - as iconic an image of London as red telephone boxes and double–decker buses, the Changing of the Guard is a not–to–be–missed royal feast of bearskin hats and red tunics. *We will visit Horseguards Parade when the ceremony is not available.
- Entrance and tour to the Tower of London, viewing of the Crown Jewels and "Attack the Tower" tour which includes an extended visit with different views of the Tower of London guided by a Yeoman Warder “Beefeater”.
- Flight on the London Eye.
- Luxury cruise on the Thames river.
- All entrance fees included.
- Beginning April 1, 2016 : Select Free Walking Tours in London available, vouchers must be collected from the Golden Tours office in Victoria on the day of the tour and must
- be used within 48 hours after Coach Tour date.
- Commentary available in English and Spanish.
- Groups of 10 or more get a 5% discount on The Total London Experience.
- Special reduced rate for children ages 3 -16.
- Reservation must be made at least 24 hours before tour begins. Details on making reservations are included with your voucher.
- This tour begins at 8:45am and finishes at approximately 6:30pm.
- For hotel pick up times please refer to the FAQ section.
- Tour operates daily.
- Travelers should wait by the concierge desk for pickup of their tour at least 10 minutes before the scheduled pickup time.
- Voucher must be exchanged within 6 months of purchase date
- Once the tour has been reserved the tour is non-refundable.
- Prices are subject to change.
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Common Questions, Simple Answers
Q. What should I do If I've already bought my rail pass, and now want to add another country ?
A. Once your rail pass has been printed, it is not possible to modify it. If you absolutely need to do it, you can pay a 15% penalty and a 7% processing fee to exchange it. Depending on how much you plan to travel in the additional country, it may be more cost effective to purchase regular train tickets for those trips.
The only exception is if you bought the Rail Protection Plan™ when you ordered your rail pass. In this case, you can exchange your original pass at full value and use it towards the new one, with no fee or penalty incurred. Read more about the Rail Protection Plan™ coverage and how to file a claim..
Q. Why does my train ticket say “coach” if I bought a ticket in the First class or Premier Category ?
A. Don’t worry – the word “coach” on the ticket is another word for train car. It doesn’t mean you’ll be traveling in “coach” class.
Q. I have a business idea or partnership opportunity for you. Whom should I get in touch with ?
A. Marketing Opportunities ! Do you think you have products or services that could enrich the experience of our customers ? Are you interested in exploring joint marketing initiatives ? Do you have compelling content for our website ?
We’re always looking to hear from potential partners and put our creative energies together for the benefit of our travellers. If you have any thoughts, feel free to drop us an email at email@example.com .
Q. If there’s been a strike, how do I request reimbursement through the Rail Protection Plan™ ?
A. Only some train tickets are eligible for reimbursement due to strikes. Please send your tickets back to our Rail Europe office at the address included in the Rail Protection Plan™ documentation that accompanied your train tickets or rail pass, and include the traveller’s Request Form.
A European railway official at the station must have stamped the train ticket indicating it was not used due to a rail strike. Requests for refunds of printed e-tickets in relation to a rail strikes must follow the procedure mentioned above. If the e-ticket has not been printed, requests for reimbursement can be e-mailed to firstname.lastname@example.org, prior to the train departure date.
Notice of any refund request in relation to a strike must be given within thirty 30 days of your return from Europe. Rail passes are generally not eligible for a refund in cases of a strike under the Rail Protection Plan™.
Q. I’ve bought a print at the station e ticket. What do I need to do before getting on the train ?
A. When you book a print at the station e-ticket you will receive a 6 or 8 alpha-numeric e-ticket confirmation code (also known as a PNR or Passenger Name Record) in your Rail Europe confirmation email. Simply print the actual paper ticket from a self-service kiosk at the train station prior to your train’s departure.
For all print at the station e-tickets, you’ll need to print the tickets before boarding your train. Your Rail Europe confirmation email is not a train ticket.
For certain routes where this ticketing method is offered, it’s possible that the kiosk to print out the ticket can only be found in the station of origin but not in the station of arrival. For instance, if you have purchased a roundtrip journey as a print at the station e-ticket, you need to make sure to print out both your outbound and inbound train tickets in the station of origin - as you will not be able to retrieve your inbound ticket (return ticket) in the station of arrival. An example of this is a trip originating in France and going into Italy, or a trip from Paris to Amsterdam.
Q. How can I exchange my Trenitalia ticket ?
A. Exchanges can be made in accordance with the conditions of your ticket. If permitted, exchanges can only be processed in Italy at a self-service kiosk at the train station. Simply select the "Print & Change" option and then enter the e-ticket confirmation code (PNR) and the Booking Change Code. Both of these codes can be found on your Print at Home ticket. Changes can also be made at a ticket window at the station.
Q. Can I sit in First class if I have a Second class rail pass ?
A. In general, you cannot travel in first class with a second class rail pass.
In certain cases it may be possible to purchase an upgrade for your trip, you can visit the ticket window at your departure train station prior to boarding your train.
Q. Can I share my rail pass with others (family, friends, or charity) ?
A. No. Rail passes are strictly personal and non-transferable. A rail pass is valid only upon presentation of a passport. Therefore the name(s) printed on the rail pass must match the traveller’s identification.
Q. Will the train cars be air conditioned/heated ?
A. All European trains are fully heated and many are air-conditioned, as well.
Some regional trains servicing local villages for short distances may not have air-conditioning. In these situations, travellers are permitted to open the train windows.
Q. Is there WiFi onboard ?
A. WiFi availability is increasing on European trains. This service, however, is not currently offered on ALL trains. Where it is offered, it’s usually complimentary with the purchase of a First class ticket. If you’re traveling in Second class, you may incur a fee to connect to the WiFi service.
Here is a brief list of trains offering WiFi :
ICE (select trains)
SJ High Speed
In addition, WiFi access can typically be found at many major train stations throughout Western Europe. More than likely, you’ll encounter a small fee to use the WiFi service. In some stations First class ticket/pass holders will find complimentary WiFi, usually in designated First class lounges.