London is a huge city that loves to be explored, and there’s no easier way to see it all than with The Total London Experience. This full-day, expertly guided tour takes you to the top attractions in England town, including: 1,000-year-old Westminster Abbey, the site of every coronation since 1066. Perhaps catch a glimpse of key MPs with a drive down Downing Street, home to the Prime Minister. And no stop in London would be complete without witnessing a picture-perfect Changing of the Guard. And, there’s lots more ahead, including a walking tour of Covent Garden, famous for its fashionable boutiques, street performers, and restaurants, as well as the Royal Opera House. There’s even a cruise on the River Thames where you’ll enjoy superb views of London’s majestic riverside buildings. Your tour ends with the innovative “flight” on the London Eye. This breathtaking engineering feat is one of Britain’s most popular attractions.
Total London Experience
Enjoy a full day tour of London, historic & modern London including all major sites.
Here’s what’s included:
- Full-day, escorted tour of London aboard a luxury air-conditioned touring coach with a bathroom.
- Complimentary lunch pack with sandwich, bottled water and fruit.
- Pick-up at select London hotels or bus station near Victoria Station.
- St Paul’s Cathedral guided tour includes the newly cleaned Cathedral and Crypt as well as exclusive access to the Quire to see the beautiful mosaics, not normally open to general public.
- Westminster Abbey drive past this magnificent gothic building founded over 1000 year ago
- Buckingham Palace and changing of the Guard - as iconic an image of London as red telephone boxes and double–decker buses, the Changing of the Guard is a not–to–be–missed royal feast of bearskin hats and red tunics. *We will visit Horseguards Parade when the ceremony is not available.
- Entrance and tour to the Tower of London, viewing of the Crown Jewels and "Attack the Tower" tour which includes an extended visit with different views of the Tower of London guided by a Yeoman Warder “Beefeater”.
- Flight on the London Eye.
- Luxury cruise on the Thames river.
- All entrance fees included.
- Beginning April 1, 2016: Select Free Walking Tours in London available, vouchers must be collected from the Golden Tours office in Victoria on the day of the tour and must
- be used within 48 hours after Coach Tour date.
- Commentary available in English and Spanish.
- Groups of 10 or more get a 5% discount on The Total London Experience.
- Special reduced rate for children ages 3 -16.
- Reservation must be made at least 24 hours before tour begins. Details on making reservations are included with your voucher.
- This tour begins at 8:45am and finishes at approximately 6:30pm.
- For hotel pick up times please refer to the FAQ section.
- Tour operates daily.
- Travelers should wait by the concierge desk for pickup of their tour at least 10 minutes before the scheduled pickup time.
- Voucher must be exchanged within 6 months of purchase date
- Once the tour has been reserved the tour is non-refundable.
- Prices are subject to change.
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Common Questions, Simple Answers
Q. Who should I contact with questions about my exchange or refund?
A. You can visit our Contact Us page to send us a message about exchanges and refunds.
In your message, please be sure to include the original booking number, your contact information, and which item(s) you’re requesting a refund for. If you’re requesting an exchange under the Rail Protection Plan™, note this in your email as well.
Q. Are there smoking and non smoking sections on trains?
A. Smoking is not permitted on any trains in Great Britain, Denmark, Ireland, Benelux (Belgium, Netherlands and Luxembourg), France, Hungary, Spain, Turkey, Italy, Switzerland, Austria, Germany, Norway, Sweden, or Poland.
Smoking is restricted on trains in Finland and the Czech Republic.
Smoking is also prohibited in lavatories and dining cars. And you must observe special regulations at stations where you usually find dedicated smoking areas or rooms.
Q. Can I get a refund for unused days on my rail pass?
A. No. Partially used rail passes cannot be refunded. Only unused rail passes that have not been activated are eligible for a refund within the allowed time frame.
Q. Do I need to do anything to my train ticket before boarding the train?
A. If you purchased and received a paper train ticket in the mail, there is nothing further you need to do.
If you purchased a print at home e-ticket, be sure to print your ticket before you leave home and keep your train ticket safe and secure. For Italo tickets, just print your Rail Europe email confirmation which includes your unique e-ticket confirmation code(s). This e-ticket confirmation code along with your photo i.d. will be checked when on the Italo train.
If you purchased a print at the station e-ticket, you’ll need to visit a self-service kiosk to print your train ticket (remember, you’ll need the e-ticket confirmation code included on your invoice). When retrieving your e-ticket in France at an SNCF kiosk or in Italy at a Trenitalia kiosk, you will need to “stamp your ticket” (composter votre ticket as French say) prior to boarding the train. Should you have any problems, just ask the conductor of the train to do it for you when you board the train.
Q. I need to cancel my trip to Europe. How do I request reimbursement through the Rail Protection Plan™?
A. Although the Rail Protection Plan™ doesn’t allow you to get reimbursed in case your trip is cancelled, you may be eligible to receive an in-store credit. That in-store credit will be good for two years (from the date the credit is issued) towards your next booking, for the full value of the products covered. You can choose to receive this credit toward a future booking or to request to have your tickets refunded per the after sales policies of the products booked.
If you choose to forego the in-store credit and opt for a refund, the regular exchange and refund rules of your products will apply, and you will be subject to the regular carriers penalties, if applicable, in addition to the Rail Europe booking fee.
Q. Should I buy my seat reservations prior to arriving in Europe, or can I just get them at the station locally?
A. We recommend that you purchase your reservations as soon as possible, once you’ve determined which train journeys you’d like to take and what dates you’ll need them.
In most cases, rail carriers set aside a limited number of seats for stand-alone reservations. Once those seats have sold out, only regular full-fare tickets can be bought for the train. Because of the limited reservation-only inventory, these seats do in fact sell out, especially during peak travel seasons such as the holidays or summer. The cost difference between a stand-alone reservation and a full-priced ticket can amount to a hundred dollars or more. There’s nothing more frustrating than being unable to use your rail pass and having to buy a full priced ticket at significant cost. Therefore, we highly encourage you to lock down your reservation and make the most of your travel budget as soon as possible.
Also keep in mind that reservations can be purchased online from Rail Europe’s website and iPhone App. Many rail carriers do not sell stand-alone reservations through their website and in most cases, you will have to go in person to the rail station to buy your reservation when in Europe.
Q. Why doesn’t my train ticket show my date or time of travel?
A. If your train ticket does not show a date or time of travel, most likely you have a point to point train ticket without a reservation. You can use your ticket on any train that doesn’t require a reservation, operating between the cities listed on your train ticket, and on any date within the validity period printed on the ticket.
Q. Do I need to buy a train ticket for children or infants?
A. In general, any traveller that will occupy a seat will need to have a train ticket. Children under the age of 4 may travel on your lap, though the exact age can vary by rail company. If you want them to have a reserved seat on a train, that offers or requires a reservation, you would need to pay the same price as an older child on most trains.
Q. I made a mistake when I ordered my rail pass. How can I correct it?
A. Once your rail pass has been printed, it is not possible to modify it. If you absolutely need to do it, you can pay a 15% penalty and a 7% processing fee to exchange it. If you catch the mistake and call us right away - prior to your rail pass being printed, we may be able to modify it for you. If you bought the Rail Protection Plan™ when you ordered your rail pass, you can exchange your original pass at full value and use it towards the new one, with no fee or penalty incurred. Read more about the Rail Protection Plan™ coverage and how to file a claim..
Q. I bought the Rail Protection Plan™. Can I exchange my train ticket, even though the ticket is non exchangeable?
A. One of the greatest benefits of the Rail Protection Plan™ is that it provides you with the total flexibility to change your train ticket or rail pass – regardless of its refund/exchange policy- no questions asked. With the Rail Protection Plan™ you’re also protected in the event of a railroad strike, or the loss or theft of paper tickets or rail passes.