A train ticket makes it very easy to travel from one European city to another. Just sit back, relax, and embrace the gorgeous scenery that passes you by. Traveling by train is part of the journey ! (...)
From the heart of one city to the next
If you know your travel dates, we can help you find the best fares and schedules for your itinerary. Simply enter your departure and arrival cities to the right, along with the date and time of day you wish to travel.
Types of Trains
High speed or leisurely, you travel in comfort.
The European Rail Network
Over 100,000 km of European adventures - just waiting to happen!
YOU'RE ALMOST THERE
Q. Will I be sharing my sleeping compartment with strangers ?
A. If you book a reservation for a bed in a compartment that can accommodate more people than are in your traveling party, yes, additional people may be in the compartment. It’s also important to note that couchette accommodations are usually not gender specific.
Q. How can I subscribe to or unsubscribe from your e newsletter ?
A. You can subscribe or unsubscribe from our e-newsletter at any time from your Rail Europe online account page. You will also find newsletter signup forms throughout our site, just enter your email address to begin receiving tips, deals, and offers in your inbox !
To unsubscribe, you can simply click the unsubscribe link found at the footer of our e-newsletter. This will unsubscribe you immediately.
Q. What's the difference between a rail pass and a train ticket ?
A. A rail pass and a train ticket are two completely different types of travel documents.
A train ticket is valid for a single journey between two cities. Many tickets also include a reservation, which mean that they are valid only for a specific train, on a specific date and at a given time. To learn more about tickets, read our article : tickets explained.
A rail pass, on the other hand, is good for travel in an entire geographical area (1 country, 2 countries or more). With it you can take as many train trips as you want within that geographical area, for as many travel days as you purchased, within a set period of time (the pass validity period).
Q. What does “Activate my rail pass mean and how do I do it ?
A. Activating your rail pass officially begins the clock on its travel period. This is done by having a railway official stamp and date your rail pass. Simply visit the ticket window at the train station before boarding your first train to have your pass activated. Most rail passes must be activated within 11 months of the purchase date. Boarding a train without activating your rail pass you risk being fined by the conductor.
Q. I haven't departed for Europe yet and want to exchange or refund my train ticket. How do I proceed ?
A. There are different ways you can exchange or refund a train ticket prior to your departure to Europe, but they depend in whether you booked a paper ticket or e-ticket.
For refunds :
If you booked a paper train ticket, the original ticket must be returned to us for the refund to be finalized. Please visit the Contact Us page for further information.
It’s strongly suggested that you send your documents by some type of traceable mail for proof of delivery.
If you booked an e-ticket from our website, you can usually complete the refund online via our Cancellation and Refund page. The refund will be processed immediately and no further action on your part will be required.
For exchanges :
Similar to the previous situation, the original paper train ticket must be returned to us for the exchange to be processed. Visit our Contact Us page to begin the exchange process for paper tickets, or the Cancellation and Refund page for e-tickets.
When exchanging tickets, you are responsible for paying the difference in fare, as well as any applicable fees for your new train tickets. Please keep in mind that exchanges on train tickets are only permitted for the same city pair or route originally booked.
Q. Who should I contact to book travel for a group of 10 or more people ?
A. For groups of 10 or more traveling together please fill out our Group Department form for assistance. If you know what you’re looking for, you can also request a quote online from our Group Department.
Q. Can I book group fares online ?
A. Due to the nature of group inventory, group fares are not available online. To receive a quote from one of our dedicated group consultants, please fill out the quick and easy Group Quote form and an agent from our group department will contact you within 48-72 hours.
Q. If my travel party won’t fill the entire compartment, can we buy it out to travel by ourselves ?
A. We’re only able to sell train tickets/reservations for beds that will be filled by travellers. If you purchase “extra” beds in a compartment to occupy the space, the conductor can fill empty beds if space is needed, even if the whole compartment has been purchased. No refund is given if a conductor fills an “extra” bed.
Q. I am taking a cruise while in Europe. How do I connect between the train station and port of call ?
A. Traveling between a port and a train station is usually simple. Sometimes, getting between the two is an easy walk. And in other cases, it’s best to take a taxi, bus, or train.
Q. Where can I see the exchange and refund conditions of my train ticket ?
A. When browsing fares on our website, you can read a brief description of each fare flexibility level, and then see the full exchange and refund conditions for each fare.
Once you have booked a train ticket with us, its exchange and refund rules will be indicated in your Rail Europe booking confirmation email, as well as printed with your train ticket and/or on the ticket jacket in the case of paper tickets. Please note that train tickets must be received for exchange or refund within the allowed time frame mentioned in the exchange and refund conditions.