A train ticket makes it very easy to travel from one European city to another. Just sit back, relax, and embrace the gorgeous scenery that passes you by. Traveling by train is part of the journey!
From the heart of one city to the next
If you know your travel dates, we can help you find the best fares and schedules for your itinerary. Simply enter your departure and arrival cities to the right, along with the date and time of day you wish to travel.
Types of Trains
High speed or leisurely, you travel in comfort.
The European Rail Network
Over 100,000 km of European adventures - just waiting to happen!
YOU'RE ALMOST THERE
Q. What does the “Login with Facebook” button do?
A. The “Login with Facebook” button allows you to log in to the Rail Europe website with your Facebook login credentials, even if you have never registered to the Rail Europe website before.
Q. I placed a booking on your website but received a message saying my booking needs to be reviewed by a Travel Consultant. Why?
A. Sometimes, certain products within your booking are not available for confirmation at the time of booking and one of our Travel Consultants needs to manually confirm your booking. Once confirmed, we will contact you to advise it has been finalized and issued.
Q. Are there ATMs on board?
A. While there are ATMs located in most major European train stations, there are none on the trains themselves.
Q. What ways can a train ticket be issued? Paper? e tickets?
A. There are potentially three ways to receive European train tickets.
Paper tickets: the rail pass or train ticket is physically printed at the Rail Europe fulfillment center and shipped to you.
Print at home e-ticket: the train ticket may be issued as a PDF which may either be emailed to you directly, or retrieved via a web link that is communicated to you at the time of purchase, depending on the rail carrier. You must print the PDF from a computer printer on any regular paper prior to boarding the train. Some e-tickets are delivered with a unique e-ticket confirmation code that is printed on your Rail Europe confirmation email. You must provide this e-ticket confirmation code along with your id to the conductor on board the train.
Print at station e-ticket: you will receive an e-ticket confirmation code (also known as PNR or Passenger Name Record) on your confirmation email, as well as a link to detailed instructions for retrieving your ticket. Use this e-ticket code at a self-service kiosk located at the train station in Europe to print out your actual ticket, prior to boarding the train.
Print at home e-ticket and print at station e-ticket are “electronic” delivery methods requiring no physical shipment to you. This means we can issue you an e-ticket whether you’re still at home or already in Europe.
Please note that all three methods are not always offered for a given train ticket. In fact, many tickets only support one of these issuance methods.
Q. What information does Rail Europe retain from my Facebook account?
Q. Do the prices quoted on the website include all fees and taxes?
A. Fares quoted in our booking engine do not include fees. Depending on the booking delivery method you choose some fees may apply, like a delivery fee, and a processing fee. All fees will be visible to you during checkout. Rail Europe does not collect sale tax on products sold on our sites.
Q. I’m leaving for Europe within 3 days and need to buy train tickets or rail passes. What are my options?
A. Some European train operators now offer electronic ticketing. If the train you’re interested in offers this, you can buy a train ticket up until its day of travel and retrieve it locally at the station using your unique e-ticket confirmation code or by printing it at home before you leave.
Currently, e-tickets are only offered on Eurostar, Thalys, Renfe, Talgo, Italo & Trenitalia along with select German, French (including international TGVs), and British trains. This type of ticketing will be available on other routes in the near future. At this time, the only rail passes available as e-passes are the Renfe Spain Pass and Swiss Travel Pass.
All other trains, certain activity vouchers, and rail passes must be issued as a paper document and mailed to you prior to your departure. If you’re leaving within three days, you should contact us via our Contact Us page and we’ll be able to advise whether there’s enough time for you to get your train ticket or rail pass prior to your leaving for Europe.
Q. What is a travel day on a rail pass?
A. A travel day on a rail pass is a 24-hour period, from midnight to midnight, during which you can take as many train journeys as you desire. Since rail passes use calendar days, journeys within 24-hours of each other but on different days will count as two travel days.
Q. What should I do if I am downgraded due to equipment issues, or affected by a traffic disruption or a strike?
A. If your travel is affected by circumstances beyond your control, such as a strike or mechanical problems, the railroad will often put in place measures to compensate travellers.
If a train is canceled by the railroads due to a mechanical issue and alternate transportation has not been offered or you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to Mechanical Issue” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Please send the ticket to our Customer Relations department within 30-days from the train departure date so that they can process any applicable refund.
Q. Are there luggage handling services at the station for groups?
A. Yes, luggage handling is offered at select train stations in Europe. Please contact our group department for more details.